FAQ’s
Welcome to our FAQ's page! Here you'll find answers to the most common questions about our products, shipping, returns and more. We've put together this guide to help you with anything you may need while shopping with us.
If you can't find the information you're looking for, please don't hesitate to contact us at info@loclothing.co.uk - we're here to help!
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How much is delivery
Delivery is free when you spend £35.00 or more! For orders less than £35.00 you will be charged £4.00 per order.
How long will delivery take?
Orders are currently taking 7 to 9 working days to dispatch after the order is placed. We will let you know when your order is dispatched and how long it will take to reach you.
Do you deliver internationally?
unfortunately we do not offer international delivery at this time.
Can I return my order
If you need to return your order for any reason we offer a 30 day refund policy
Please check our returns page for all the information you need to complete your return.
How can I contact you?
Please contact us using our online form or you can reach us on info@loclothing.co.uk or via WhatsApp.
we would love to hear from you!
Do you have a phone number that I can contact you on?
Yes we do! At L.O Clothing we think that it’s really important for you to be able to talk to a real person!
Our main focus is quality and customer satisfaction, so if you need to contact us about an order, an enquiry, feedback or even want to find out more about a certain product then we are here for you. Please check our contact page for all the info.
How can I sign up to your emails?
Sign up to our emails at the bottom of the page to receive special offers and the latest news!
I’ve seen a design that I like but would like it on a different colour T-Shirt/Sweatshirt/Hoodie?
Please feel free to contact us before you order and we will try our very best to fulfil your wishes.
What payments do you accept?
We accept all major debit and credit cards, Paypal, Clearpay and Klarna.
Do you sell Gift Cards?
Yes we do! Gift cards are available in amounts from £10.00 - £100. Head to the menu at the bottom of the page to find them or click this link Gift Cards